Sales Policy

Effective Date: December 30, 2024

This Sales Policy outlines the terms and conditions governing your purchases from Snugtoopin, available online at our website: https://snugtoopin.com. By placing an order with us, you (“the Customer”) agree to be bound by these terms. We are committed to providing a transparent, fair, and satisfying purchasing experience. Please read this policy carefully before making a purchase. Your use of this site will signify your acceptance of this policy.

1. Product Information and Presentation

Snugtoopin is committed to ensuring that all product descriptions, images, and pricing information are accurate and up-to-date. We endeavor to present our products truthfully, accurately, and with high-resolution images. However, due to technical limitations, we cannot guarantee that product descriptions, images, colors, and other content on our website are entirely error-free. Color representation may also vary based on your screen settings and differences in monitor calibrations. We encourage you to review product details before finalizing your purchase.

2. Pricing, Taxes, and Payment Methods

  • Pricing: All prices displayed on our website are in United States Dollars (USD), unless otherwise stated. Prices are subject to change without prior notice. The price displayed at the time of your order is the price you will be charged, exclusive of shipping costs and applicable sales taxes.

  • Sales Tax: We are required to collect sales tax as mandated by applicable local, state, and federal laws. The amount of sales tax you will be charged will depend on the shipping address for your order. Applicable taxes will be displayed during the checkout process.

  • Payment Methods: We accept payments through various secure payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, and other methods as may be listed on our website. We strive to provide a wide range of payment options to accommodate your preference.

  • Payment Processing: By providing your payment information, you authorize us to charge your selected payment method for the total amount of your order, including all associated charges. We utilize secure, encrypted payment processors to ensure the safety of your financial information, and do not store sensitive payment information on our own servers.

  • Billing Information: You are responsible for ensuring that the billing information you provide is accurate and complete. Inaccurate or incomplete billing information may cause a delay in processing your order or an outright cancellation. It is your responsibility to make sure all information, including payment information, is valid and up to date.

3. Order Placement and Acceptance Protocols

  • Order Placement: To place an order, you must add the desired products to your shopping cart, proceed to checkout, and provide all required information, including accurate shipping and billing addresses, and your payment details. We encourage you to carefully review your order details before submitting them.

  • Order Confirmation: After you place an order, you will receive an order confirmation email, which serves as an acknowledgment that we have received your order. This email is sent to the address provided during checkout. Please note that this email confirmation does not constitute acceptance of your order, but only confirms we have received it.

  • Order Acceptance and Fulfillment: Your order is accepted by Snugtoopin when we ship the ordered items, and you receive a shipping confirmation email. This email includes tracking information for your package. We reserve the right to refuse or cancel an order for any reason, including but not limited to, product unavailability, errors in product information or pricing, suspected fraudulent activity, or breach of these terms. If we cancel your order, a full refund will be issued to your original form of payment.

4. Shipping and Delivery Information

  • Shipping Options and Costs: We provide various shipping options and their costs which depend on your shipping destination and the method you choose. Shipping costs and available methods will be displayed at checkout. You will have the opportunity to review and choose your preferred method and cost before finalizing your purchase.

  • Shipping Address Requirements: It is your sole responsibility to provide a correct, valid, and complete shipping address. We are not responsible for orders that are delayed, misdirected, or undeliverable due to inaccurate or incomplete shipping information. Please review the shipping address carefully before finalizing your purchase.

  • Delivery Timeframes: We make every effort to process and ship your order promptly. Delivery times will vary depending on your location, the selected shipping method, and other factors beyond our control. Estimated delivery times are provided for reference only, and are not guaranteed. We will do our best to keep you informed about the progress of your order.

  • Tracking Information: Once your order has been shipped, we will provide you with a tracking number so you can track your order’s progress with the shipping carrier.

  • International Shipping: For international orders, you are responsible for all customs fees, duties, import taxes, and any other charges associated with your purchase. International shipping may be subject to additional delays due to customs processing. These fees are in addition to our shipping charges, and we are unable to advise on the exact costs which vary by destination.

  • Risk of Loss and Title: The risk of loss and title for products pass to you upon delivery of the items to the shipping carrier. We are not responsible for any issues or problems that occur after your shipment has been delivered to the carrier.

5. Order Cancellations

  • Cancellation by Customer: You may request to cancel your order within 24 hours of order placement, provided that it has not yet been shipped. To request a cancellation, please contact us at info@snugtoopin.com. While we will attempt to accommodate your request, we cannot guarantee that cancellations will be possible once the 24-hour window has elapsed.

  • Cancellation by Snugtoopin: We reserve the right to cancel any order at any time for reasons including but not limited to, product unavailability, suspected fraud, or errors in product information or pricing. Should we cancel your order, we will provide a full refund to the original form of payment.

6. Returns and Refunds

Please refer to our comprehensive Refund and Return Policy for detailed information regarding returns, refunds, and exchanges.

7. Intellectual Property and Usage Rights

All content on our website, including all artwork, designs, logos, trademarks, text, graphics, and videos, is the sole intellectual property of Snugtoopin or its licensors and is fully protected by copyright and other applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any content on our website without our express, prior written consent. We actively enforce our intellectual property rights.

8. Policy Updates and Modifications
Snugtoopin retains the right to modify this Sales Policy at any time. Any updates will be promptly posted to our website. Your continued use of the website, and continued purchase of our goods, following any policy changes, constitutes your agreement to abide by the most current version of the terms.

Contact Information

If you have any queries, concerns, or requests about this Sales Policy, please contact us: